👥 Roles & Users
Comprehensive user management and role-based access control for real estate CRM administration
📋 Section Overview
The Roles & Users section is a critical administrative module designed specifically for administrative departments and real estate company managers to control user access, permissions, and system security. This comprehensive management system ensures proper authorization levels, user accountability, and operational transparency across your entire real estate CRM platform.
This section provides complete oversight of user activities, role assignments, communication logs, and system access controls, enabling administrators to maintain security, compliance, and operational efficiency throughout the organization.
🎯 Key Management Capabilities
🔐 Role-Based Access Control
Create and manage custom roles with specific permissions and access levels to ensure users only access features relevant to their responsibilities and authorization level.
👤 User Account Management
Complete user lifecycle management including account creation, profile updates, role assignments, and access revocation for comprehensive user administration.
📊 Activity Monitoring
Track user activities, login sessions, and system interactions for security auditing, compliance reporting, and operational insights.
📱 Communication Tracking
Monitor SMS and email communications sent through the system for cost control, usage analysis, and communication compliance.
💼 Administrative Benefits
🛡️ Enhanced Security
Implement granular access controls and role-based permissions to protect sensitive data and maintain system security across all organizational levels.
📈 Operational Efficiency
Streamline user management processes and automate role assignments to reduce administrative overhead and improve operational workflows.
📋 Compliance Tracking
Maintain detailed audit trails and activity logs for regulatory compliance, internal audits, and security assessments.
💰 Cost Management
Monitor communication usage and track system resources to optimize costs and ensure efficient resource allocation across the organization.
🗂️ Section Components
Navigate through the comprehensive user management modules to access detailed configuration options and administrative tools for complete system control.
19.1 Roles
Create and manage custom roles with specific permissions and access levels. Define what each role can do within the system for secure, organized user management.
Configure Roles →19.2 Users
Manage user accounts, profiles, and role assignments. Handle user registration, updates, deactivation, and access control for complete user lifecycle management.
Manage Users →19.3 Users Logs
Track user activities, login sessions, and system interactions. Monitor user behavior for security auditing, compliance, and operational insights.
View Activity Logs →19.4 SMS Logs
Monitor SMS communications sent through the system. Track message delivery, costs, and usage patterns for communication optimization and cost control.
Review SMS Logs →19.5 Email Logs
Track email communications and campaigns sent through the CRM. Monitor delivery rates, engagement metrics, and communication effectiveness.
Analyze Email Logs →⚠️ Administrator Notice
Critical Security Warning: The Roles & Users section controls access to sensitive company data and system functionality. Changes to user roles and permissions should be carefully planned and coordinated with IT security policies. Always maintain proper documentation of role assignments and regularly review user access levels to ensure compliance with data protection regulations and company security standards.